About Eshtri.shop

Who We Are

Eshtri.shop is an Egyptian e-commerce store specialising in quality used and imported laptops and printers. We are based in Egypt and serve customers nationwide, offering competitive prices on professionally inspected devices from leading brands such as HP and Dell.

How We Source Our Devices

Every laptop and printer we sell is carefully sourced from trusted import channels. We bring in off-lease and refurbished units that have been retired from corporate and business environments abroad. This means you get reliable, well-built hardware — often at a fraction of the original price.

Our Inspection & Testing Process

Before any device goes live on our store, it goes through a thorough multi-point inspection:

• Hardware check: CPU, RAM, storage, battery health, ports, and screen are all tested for proper function.
• Cosmetic grading: We assess and honestly grade the physical condition of each unit (e.g., minor scratches, clean chassis).
• Software reset: Every device is wiped and re-imaged with a clean, licensed operating system where applicable.
• Quality sign-off: Only devices that pass all checks are listed for sale.

We believe you deserve to know exactly what you are buying — so our listings reflect the true condition of each item.

Warranty & Guarantee

We stand behind every device we sell. All products come with a seller guarantee covering any defects not disclosed at the time of purchase. If a device develops a fault that was not described in the listing, contact us and we will make it right.

Returns & 14-Day Return Policy

Not happy with your purchase? No problem. We offer a 14-day return window from the date of delivery. To be eligible for a return:

• The device must be in the same condition as received.
• All included accessories and packaging must be returned.
• You must contact us within 14 days of receiving your order.

Once we receive and inspect the returned item, we will process your refund or exchange promptly. For questions, reach out to us directly through the store.